Frequently Asked Questions

What types of HVAC equipment do you sell? +

We offer a wide range of HVAC equipment including air conditioners, heat pumps, boilers, and Tools. We carry products from top brands to ensure quality and reliability.

Do you provide installation services for the equipment? +

While we specialize in supplying HVAC equipment, fittings, and tools, we partner with certified installers to provide professional installation services. Contact us for more details on arranging an installation.

Can I get a quote for bulk orders? +

Yes, we offer competitive pricing for bulk orders. Please contact our sales team with your requirements, and we will provide you with a customized quote.

What are your delivery options and times? +

We offer standard and expedited shipping options. Delivery times vary depending on your location and the availability of the products. Typically, standard delivery takes 3-5 business days, while expedited delivery is available within 1-2 business days.

Do you offer warranties on your products? +

Yes, all our products come with manufacturer warranties. The warranty period varies by product and brand. Please refer to the product details for specific warranty information.

How can I track my order? +

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number on the carrier's website to track the status of your delivery.

What is your return policy? +

We accept returns within 30 days of purchase. Products must be returned in their original condition and packaging. Please contact our customer service team to initiate a return. For full returns policy, please visit the Returns & Refunds page.